Some Microsoft Outlook users are not receiving the download email for the Free QuickBooks 2011 Trial. If this situation affects you, try the following to correct the problem.

Important: Close and re-open Microsoft Outlook and click on "Send/Receive". If you do not see the email, close Outlook and try re-opening.

• If you have a filter or redirect setup in Outlook, you should check the folders that the email may have been redirected to. For example, if you have spam emails filtered to a certain folder, make sure you check that folder.
• If you have another email account, you can sign up for the free trial using that email account, e.g., Yahoo, Google, hotmail...
• If you are using Outlook 2007, you can be experiencing a longer than expected download time. For more information on this topic, click here.

To return to the download page for the Free EasyStart Trial 2011, click here.