Your Answer
print

Error 80070057: the parameter is incorrect and you do not have sufficient permissions

What is happening

When you try to open a company file, you see one of the following messages:

  • 80070057 the parameter is incorrect.
  • You do not have sufficient permissions to delete files in the specified folder. To use QuickBooks in a multi-user environment, you must have read/write access and create/delete rights to the folder where the company file is stored.

Note: There are multiple error messages that include the error code 80070057. If this is not the exact wording of your error message please see the other articles available in the see also field below.

Multiple attempts to open the company file eventually allows access.

Why is this happening

There are 3 possible causes for this error:

  • You tried to open QuickBooks by double-clicking on the company file, rather than by opening the file from inside QuickBooks.
  • You use a third party firewall and it is not configured.
  • You use BitDefender, which blocks uncommon ports when there is data traffic between computers. QuickBooks 2008, 2007, and 2006 use the database service running on the host computer. This database service communicates through ports 10180 (2008) ,10172 (2007) and 10160 (2006) respectively. BitDefender blocks these ports by default.

 

How to fix the problem

Estimated Time: 30 minutes

Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

If these solutions don't resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.




Bookmark and Share

 

Updating QuickBooks
How to update QuickBooks

Install QuickBooks on a network or multi-user environment
Multi-user setup after the upgrade

Payroll Year-End Checklist
Complete these year-end activities

Download the latest payroll update
Learn how

QuickBooks Payroll Centre
Learn all about using payroll in QuickBooks

Vacation time accrued isn't printing
Follow these steps to fix the issue

QuickBooks Install Centre
Read step-by-step instructions

Product updates
Download the latest updates

Password Reset Tool
Password issues? Reset it with our new FREE tool.

Connection Diagnostic Tool
Helps troubleshoot network & multi-user errors

Customized templates
Download templates for QuickBooks 2008 and later

Manuals
Download manuals and guides

Tutorials & webinars
Watch our tutorials & webinars

TD1 basic amounts
View the latest TD1 amts

CPP and EI contribution limits
View latest CPP and EI limits

Did this article help you?
Your Feedback
Cancel Submit