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Update QuickBooks Desktop

Periodically, Intuit provides updates to QuickBooks Desktop that you can update in product or download from the Internet. These updates, also called maintenance releases or "patches" (or payroll updates for QuickBooks Desktop Payroll customers), are free product releases that improve program functionality and fix known issues. Updates should not be confused with upgrades, which add significant new features or functions to the program. 

  • QuickBooks Desktop provides four methods for downloading updates from the Internet. All of these methods require an Internet connection
  • Once QuickBooks Desktop downloads an update, the program installs the necessary files to the correct location on your computer. The next time you restart QuickBooks Desktop, you are automatically prompted to install the update. In most cases, you must exit and restart QuickBooks Desktop before the update will take effect.
  • If you use QuickBooks Desktop in multi-user mode, you need to install the update on each computer that has QuickBooks Desktop installed on it. See the multi-user instructions below for information about sharing updates between networked computers.
# 1 - Manual Update Method

Download the update manually and save it to a convenient location on your computer. Click the link below that applies to the version of QuickBooks Desktop you are updating. 

# 2 - Automatic Update Method (default setting)
QuickBooks Desktop is set up to automatically download updates from the Intuit server to your computer, whether or not QuickBooks Desktop is running. With this method, QuickBooks Desktop periodically checks the Intuit server for new updates and downloads new information gradually whenever your Internet connection is not heavily used. QuickBooks Desktop continues to download updates automatically until you disable the Automatic Update option.
 
To enable or disable the Automatic Update option, please follow these steps:
  1. Go to the Help menu and click Update QuickBooks.
  2. In the Update QuickBooks window, click the Options tab.
  3. Select Yes to enable (or No to disable) the Automatic Update option.
    • If you enabled the Automatic Update option, select the updates you want to receive and clear the updates that you do not want in the Updates section.
    • If you disabled the Automatic Update, you will no longer be notified when a new update becomes available. However, you will occasionally receive a message asking if you would like to use the Update Service. This is a reminder to periodically check for updates and does not necessarily mean that an update is available.
  4. Click Save and then click Close.
If you experience problems with the automatic update, try the alternative Immediate Update Method. 
# 3 - On-Demand (Immediate) Update Method

With this method, you can immediately download updates from the Intuit server to your computer. You can use this option at any time (even if Automatic Update is enabled) and you can immediately download, whether or not QuickBooks Desktop is open. It is recommend that you check for updates approximately once a month.

Important: If you ever have to reinstall QuickBooks Desktop, you must also reinstall all applicable updates in the order they were released, otherwise you may not be able to open your company file.

To check for and install updates to QuickBooks Desktop, follow the steps below.

  • Go to the Help menu and click Update QuickBooks.
  • Click the Update Now tab.
  • Select the updates to download and click Get Updates. To see what is included in the update, in the Updates column, click the name of the update. A page is displayed that lists the changes/improvements in the update
  • Exit QuickBooks Desktop. Depending on the version you have, QuickBooks Desktop will prompt you to install the update now or the next time you start your software. When it does, click Install Now or Yes to install the update. After installing the update, restart your computer.

Important: Maintenance releases cannot be installed automatically. To install a maintenance release, close and reopen QuickBooks Desktop and then click Install Now when prompted.

# 4 - Release Download Method
If you do not want to install updates using the update feature in QuickBooks Desktop or you are having problems with the update feature, you can download and install available updates. It is strongly recommended, however, that you use the update feature in QuickBooks Desktop to install updates.
 
If you own multiple copies of QuickBooks Desktop, be sure to update them all, otherwise you may not be able to open your company file(s). See the multi-user instructions below for information about sharing updates between networked computers
Important - Updates for Multi-User Mode in QuickBooks Pro and QuickBooks Desktop

If you use QuickBooks Desktop in multi-user mode, you need to install the update on each computer that has QuickBooks Desktop installed on it. You can either connect to the Internet from each computer that has QuickBooks Desktop installed on it, or you can download the update to one computer on your network and share it.

To share an update, all QuickBooks Desktop users on your network must complete the following steps:

  1. Open the shared company file.
  2. Go to the Help menu and click Update QuickBooks.
  3. Click the Options tab.
  4. Set the Share Download option to Yes.
  5. Click the Save button.

Once everyone has completed these steps, updates that are downloaded will be distributed to all users. Note: When you turn on the Share Download option, QuickBooks Desktop downloads updates to the same location as the company file. Otherwise, QuickBooks Desktop downloads updates to the directory or folder where your copy of QuickBooks Desktop is installed. Installing new releases updates your QuickBooks Desktop company file. Once the company file has been updated, it may not be accessible using earlier releases of QuickBooks Desktop. 

 
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