- How do I read my QuickBooks subscription statement?
How do I read my QuickBooks subscription statement?
When you subscribe to any service we provide, you'll receive statements via email. An explanation of the fields and a sample statement are listed below.
Service Description shows the edition of QuickBooks, number of licenses (users) included in your subscription, and any additional services you are subscribed to (e.g. Payroll and/or Support).
Billing Frequency shows how often you are billed for your QuickBooks services. QuickBooks subscriptions are available on a monthly or annual basis.
Customer Number is a unique number that we use to identify your account.
Subscription Number is a unique number that directly relates to your current QuickBooks service plan.
Contact Information includes the company or contact name and billing address we currently have for your account. To update your contact information please email us at quickbooks-billing@intuit.com.
Billing Date is date you are billed. Your billing date will be the same day each month/year, and is based on the date you started your current subscription service.
Charge Date is the date the bill was charged to the payment method you provided, and in most cases the same as your billing date. This date may vary from the day the charge is posted to your credit card or bank account.
Payment Method shows the current method of payment we have for your subscription. The payment methods we accept are credit card (CC), bank account withdrawal (EFT), and cheque (available for non-profit agencies only). If your payment information is out of date, please click here to update.
Payment Account shows the last 4 digits of credit card or bank account number.
Billed Amount shows the total amount charged to you, including any applicable taxes. Taxes are charged base on the province your product is shipped to.
Payment Status shows if your payment has approved or declined. If your payment declined, the amount will be applied to your next bill.
Taxes are applied in accordance with local law. Purchases will be taxed using the applicable tax rate(s) for your shipping address. If the tax rate changes before your purchase is shipped, the rate in effect at the time your order ships will apply.
Based on your shipping address, you may see a combination of these types of taxes on your order:
- PST/QST - Provincial Sales Tax and Quebec Sales Tax
- GST - Goods and Services Tax
- HST - Harmonized Sales Tax (GST + PST)
Balance Forward indicates an amount owing (+), or a credit on the account (-). An amount owing can occur when a payment is missed, or you added a service (e.g. Payroll) within a billing cycle. A credit can occur if you remove a service within a billing cycle.
Total shows the final amount charged including taxes and any balance forward.
GST Number show the number assigned to us by the Canadian government for collection of Good and Services tax.
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